This SMS Privacy Policy explains how Midwest Property Resources ("Company," "we," "us," or "our"), a Missouri business entity, collects, uses, and protects personal information obtained through our Short Message Service (SMS) and text messaging communication programs. We are committed to maintaining your privacy and ensuring transparency in line with Federal Communications Commission (FCC) guidelines, Telephone Consumer Protection Act (TCPA) regulations, CTIA carrier standards, and applicable Missouri state laws (including Chapter 407 RSMo governing Missouri Merchandising Practices and telecommunications).
1. Information We Collect for SMS Communications
When you consent to receive text messages from us, we may collect and process the following information:
- Mobile Phone Number: Provided directly by you when subscribing, requesting information, or opting into our services.
- Consent Records: Documentation of your express written or verbal consent, including timestamp, IP address (if submitted online), web form submissions, or SMS keywords used (e.g., "START").
- Message Interaction Data: Logs of sent and received text messages, delivery timestamps, confirmation receipts, and customer responses.
2. How We Use Your Mobile Information
We use your mobile phone number and SMS interaction data strictly for operational, transactional, and service-related purposes, which may include:
- Sending service updates, account notifications, property management alerts, showing confirmations, or billing updates.
- Responding directly to customer inquiries, support requests, or direct inbound text communications initiated by you.
- Providing marketing, promotional offers, or event updates (only where prior express written consent has been explicitly granted).
Strict Non-Sharing & Mobile Data Protection Clause:
No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties or sold, rented, leased, traded, or transferred to any external entities under any circumstances.
3. Disclosure of Information to Service Providers
We do not share, sell, rent, or trade opt-in data or phone numbers to third parties. However, mobile data may be routed through aggregated telecommunications carriers or processed by authorized vendor platforms (such as SMS gateway software, CRM systems, or messaging platforms) acting strictly on our behalf under legal confidentiality agreements. These service providers are legally prohibited from using your mobile phone number or consent data for any purpose other than facilitating message delivery for Midwest Property Resources.
4. Opt-In, Consent, and Keyword Commands
By providing your mobile phone number and opting into our text messaging service via web forms, physical contracts, electronic agreements, or text keywords, you expressly consent to receive non-automated or automated text messages from us at the number provided.
- Opting Out (Unsubscribing): You may cancel or stop receiving SMS communications at any time by replying STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any text message received from us. Upon sending "STOP," you will receive a final confirmation message confirming your removal from the text messaging list. No further messages will be sent unless a new opt-in request is submitted.
- Customer Help & Support: For assistance, reply HELP to any text message, or contact our customer support team directly at 816.343.8255 or via email at info@MovewithMPR.com.
5. Message Frequency and Carrier Rates
Message and data rates may apply depending on your mobile carrier and wireless rate plan. Message frequency varies based on your ongoing interactions with our company, account activity, or subscription choices. Midwest Property Rssources is not liable for delayed or undelivered messages, as delivery is subject to effective transmission from your mobile network operator.
6. Missouri State & Federal Legal Compliance
This policy complies with applicable state and federal laws governing electronic marketing and text communications, including:
- Telephone Consumer Protection Act (TCPA) (47 U.S.C. § 227)
- Missouri Merchandising Practices Act (MMPA) (Chapter 407 RSMo)
- Missouri No-Call Database / Telemarketing Laws (Section 407.1095 RSMo et seq.)
- A2P 10DLC (Application-to-Person 10-Digit Long Code) Cellular Carrier Requirements
7. Data Security and Retention
We implement appropriate technical, administrative, and physical security safeguards to protect your mobile phone number and opt-in consent records against unauthorized access, loss, alteration, or disclosure. We retain mobile consent records for as long as necessary to fulfill legal and regulatory compliance obligations.
8. Updates to This Privacy Policy
We reserve the right to modify or update this SMS Privacy Policy at any time to reflect updates in carrier guidelines or state/federal legislation. Any changes will be posted on this page with an updated "Effective Date."
9. Contact Us
If you have any questions, concerns, or requests regarding this SMS Privacy Policy or how your phone number is handled, please contact us at:
Midwest Property Resources
Attn: Privacy / Compliance Officer
701 SE 3rd St
Lee's Summit, MO 64063
Email: info@MoveWithMPR.com
Phone: 816.343.8255
These SMS Messaging Terms & Conditions ("Terms") govern your participation in and use of the Short Message Service (SMS) and text messaging programs operated by Midwest Property Resources ("Company," "we," "us," or "our"), a Missouri business entity. By opting into or using our SMS service, you agree to be bound by these Terms. Please read them carefully.
1. Program Description & Scope
Midwest Property Resources provides text messaging services to deliver transactional updates, operational alerts, customer support communications, property management notifications, showing scheduling updates, account alerts, and direct inquiries. If you have explicitly opted into promotional communications, messages may also include periodic marketing offers, updates, or news regarding our services.
2. User Opt-In & Express Written Consent
By submitting your mobile phone number via an online form, electronic contract, paper agreement, or text keyword (e.g., "START"), you expressly consent to receive non-automated or automated text messages from or on behalf of Midwest Property Resources at the telephone number provided.
- Consent to receive SMS messages is not a condition of purchasing any property, goods, or services from us.
- You confirm that you are the authorized subscriber or legal user of the mobile number provided, and that you are authorized to enroll into the program.
Standard Mobile Messaging Notice:
Message and Data Rates May Apply. Your wireless carrier's message and data rates may apply to SMS messages sent from or received by us. Message frequency varies depending on account activity, user interactions, or requested services.
3. How to Opt-Out (Unsubscribe)
You may opt-out of receiving SMS communications from us at any time. To stop receiving text messages:
- Reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any text message received from Midwest Property Resources.
- Upon sending your opt-out command, you will receive a single final confirmation text confirming your unsubscription. No further text messages will be transmitted unless you re-enroll.
4. How to Get Help & Customer Support
If you experience any issues or need assistance regarding our SMS messaging program:
- Reply HELP to any text message received from us.
- Contact our customer support team directly by email at info@MoveWithMPR.com or by phone at 816.343.8255.
5. Wireless Carrier Disclaimer
Carriers (including, but not limited to, T-Mobile, AT&T, Verizon, Sprint, and regional mobile operators) are not liable for delayed or undelivered messages. Delivery of text messages is subject to effective transmission by your mobile carrier and network coverage. Midwest Property Resources is not responsible for any delays, delivery failures, or errors in transmitted text communications.
6. Duty to Notify & Number Change
If you change, transfer, or deactivate your mobile phone number, you agree to notify Midwest Property Resources immediately at info@MoveWithMPR.com prior to relinquishing ownership of the number. This ensures our records are updated and prevents communications from being delivered to a new subscriber.
7. Disclaimer of Warranties & Limitation of Liability
The SMS messaging service is provided on an "as-is" and "as-available" basis without warranties of any kind, whether express or implied. To the fullest extent permitted by law, Midwest Property Resources, its officers, managers, members, employees, and agents disclaim all liability for any direct, indirect, incidental, consequential, or punitive damages arising from or related to your use of, or inability to use, the SMS service or any message transmission failures.
8. Governing Law & Jurisdiction
These Terms shall be governed by, construed, and enforced in accordance with the laws of the State of Missouri, without giving effect to any principles of conflicts of law. Any legal action, dispute, or proceeding arising out of or related to these Terms or the SMS service shall be instituted exclusively in the state or federal courts located in Jackson County, Missouri.
9. Compliance with Federal & State Laws
Our text messaging program operates in strict compliance with applicable federal and Missouri legislation, including:
- Telephone Consumer Protection Act (TCPA) (47 U.S.C. § 227)
- Missouri Merchandising Practices Act (MMPA) (Chapter 407 RSMo)
- Missouri Telemarketing & No-Call Statutes (Section 407.1095 RSMo et seq.)
- CTIA Messaging Principles and Best Practices & A2P 10DLC Regulations
10. Modifications to Terms
We reserve the right to modify or amend these Terms at any time. Any changes will become effective immediately upon posting the updated Terms on our website. Your continued participation in our SMS program following any modifications constitutes your acceptance of the revised Terms.
